Frequently Asked Questions – classicmenwears.com
Ordering & Payment
Q: How do I place an order?
A: Simply browse our collection, select your items, and proceed through our secure checkout process.
Q: What payment methods do you accept?
A: We accept all major credit cards (Visa, Mastercard, Amex), PayPal, and Apple Pay.
Q: Is my payment information secure?
A: Yes, we use industry-standard SSL encryption to protect all transactions.
Shipping & Delivery
Q: How long does shipping take?
A: Most orders ship within 1-2 business days. Delivery times vary by location and shipping method selected.
Q: Do you offer international shipping?
A: Yes, we ship to most countries worldwide. International delivery typically takes 7-21 business days.
Q: Can I track my order?
A: Yes, you’ll receive a tracking number via email once your order ships.
Returns & Exchanges
Q: What’s your return policy?
A: We offer 30-day returns on most items. Items must be unworn with tags attached.
Q: How do I initiate a return?
A: Log into your account on classicmenwears.com and follow the return instructions in your order history.
Q: How long do refunds take?
A: Refunds are processed within 5-10 business days after we receive your return.
Sizing & Products
Q: Where can I find size charts?
A: Size charts are available on each product page under the “Size Guide” section.
Q: Are your products true to size?
A: Most items run true to size, but we recommend checking individual product reviews for fit advice.
Q: How do I care for my garments?
A: Care instructions are listed on each product’s description page and on the garment’s care label.
Account & Technical
Q: How do I reset my password?
A: Click “Forgot Password” on the login page and follow the instructions sent to your email.
Q: Can I modify or cancel my order?
A: Contact us immediately if you need to change your order. We process orders quickly, so changes aren’t always possible.
Q: Why isn’t my discount code working?
A: Some restrictions may apply. Check the terms of your promo code or contact us for assistance.
For additional questions not covered here, please visit our Help Center at classicmenwears.com. Our customer service team is happy to assist you with any inquiries.
Note: Policies and information may be updated periodically. Please refer to our website for the most current details.